Top-Tier Sneaker Sales Agents (Full-Time, 100% Work from Home)

Last Updated on May 17, 2025 by Luigi Armand.

WE'RE HIRING: WFH: Top-Tier Sneaker Sales Agents (Full-Time, 100% Work from Home, Experienced, Individual Contributor)

Position Objective: Convert every inbound chat (Viber, Facebook, Instagram, E-mail) into a paid sneaker order and routinely upsell so customers who meant to buy one pair leave with two or more, while keeping every buyer 100 % happy.

Minimum Requirements:

3 + years of quota-carrying sales experience in any of these channels—chat, phone/voice, or in-person retail—and ranked in the top 10 % of your team.
Proven track record of beating targets: bring screenshots, payslips, or dashboards showing monthly goal vs. actual, upsell rate, CSAT, and return rate.
We will conduct a reference check to prove your sales numbers. You arrange a call with your previous boss.
NOTE: Only candidates who have proven sales experience will be considered. If you can prove your numbers—chat, phone, or face-to-face—let’s talk.

Tasks/Responsibilities:

Convert inbound chats into paid orders on Viber, Facebook, Instagram, and e-mail—hitting ≥150 pairs/month by month 2.
Upsell complementary pairs or accessories, lifting the average basket to 1.3 pairs per transaction.
Reply within 5 minutes (during working hours) and keep every customer 100 % satisfied—zero negative public reviews.
Log every sale in our database within the shift, tagging size, model, and follow-up date for accurate commission tracking.
Guide customers on sizing; keep returns/exchanges under 10% through accurate advice.
Coordinate with warehouse/dispatch to ensure same-day pickup booking and issue resolution.
Suggest products you see trending in inquiries to help the team hit sales targets.
Maintain brand tone (“sneaker-friend” Taglish) and follow data-privacy, anti-scam SOPs.
Own your numbers—submit a quick end-of-shift report on pairs sold, upsells, and pending follow-ups.

Expected Outcomes/Targets:

SALES: Sell at least 150 sneakers by the end of month 2 and every month thereafter.
SATISFACTION: 100 % customer satisfaction; zero negative public reviews.
RESPONSE SPEED: Less than 5 minutes during working hours.

Are you up for the challenge? Then let’s talk sneakers!

Learn more about us, to see if you're a great match with Shoenami!
If you think we're compatible, send your resume and cover letter to careers@shoenami.com.ph with the subject “I'm a top-tier sneaker sales agent”
In the body of the email, tell us 2 things:

First: What did you hate the most about your previous school or company?
Second: There is also 1 thing wrong with our about us or careers page, tell us what that single error is in 1-2 sentences (OPTIONAL).

NOTE: We took time to carefully create this job posting, please also take time to craft your application. We appreciate your time and effort and we're ecstatic to work with you. Thanks again, sneaker-friend! :)