Chief of Staff

Last Updated on July 17, 2024 by Luigi P.

Editor's Note: Apple CEO, Tim Cook, said that it is important to hire people with a diverse range of perspectives. He mentioned to look for "wicked smart people who have a point of view and want to debate that point of view...People that want to make things better." Shoenami is looking for those people and if you think this is you then read on, sneaker-friend! :)

We're Hiring 1 x Chief of Staff:

Also known as the Chief Problem Solver, the Chief of Staff (COS) gets things done. As the COS, you must be able to execute tasks with minimal to no supervision. When special projects arise that don’t fit neatly into anyone else’s job description, the chief of staff handles them to keep the Founder focused.

Non-Corporate Explanation from the Founder of Who We're Looking For (kwento lang para malaman mo kung para sayo ito):

Nag hahanap ako ng tutulong sakin gumawa ng mga bagay-bagay na mahihirap, kung marketing ka at gusto mo nasa marketing ka lang this job is not for you. Kung finance ka at gusto mo finance lang then this job is not for you. In this role you will be wearing multiple hats at all at once while the world is burning. Minsan marketing, minsan finance, minsan product, minsan accounting, mahirap ito besh kaya kung gusto mo chill wag ka na mag apply. This job is for the crazies out there, who want to help me in my mission to provide hype sneakers and 5-star hotel level of customer service. You must be dedicated enough that if I ask you to walk (yes I said walk) all the way from Pasig to Tagaytay, the only question you'll ask me is when do I start walking (again this isn't for the faint of heart, business is tough).

This job is not for the complainers and doubters. This job is for the hardest worker in the room (first one in, last one out). You must believe in continuous learning and are eager to contribute to something bigger (imagine being employee #1 or #22 of Apple or Facebook), that's a lifetime achievement. If you believe that no job is beneath you and you're humble enough and willing to do the dirty work that no one else is willing to do then this job is for you.

If you're the type who can build a website, be a content creator, graphic designer, photographer, accountant, script writer, manager, customer service, sales, delivery staff, public relations, recruiter (HR), and everything else and in between then this is the perfect job for you. If you're eager to try everything, you're hungry for learning, and no task/role/job is beneath you (no complaints mindset) then I'm excited to meet you, Sneaker-Friend! (again if you're going to complain that this job is too hard, this isn't for you and stop reading now).

Minimum Requirements:

Willing to work on-site in Pasig City.
This is a full-time role, you must be able to commit to the job 100%.
Open to fresh graduates!
College graduate of any course. (dapat tapos mo college)
You must not be studying anymore and you must have no other work commitments.
Your own computer/laptop and quiet place to work with stable internet.
Must have a positive attitude, humble, and eager to learn.
Experience supporting leaders/founders is a plus!
Interest in sneakers & hype culture is an advantage.

What to expect:

Hybrid: Mostly work from home (WFH) but on-site in Pasig City whenever necessary.
You must not have other jobs/responsibilities as this role is demanding.
Whenever requested, you will meet with the founder in-person in Pasig City or remote through video call (hybrid/work from home).
You must be available for on-site tasks including Sundays, weekends, and holidays as necessary.
You must be a self-starter able to learn independently and able to execute with minimal supervision.
You will serve as a trusted advisor and brainstorming partner.
Ensures timely and effective completion of projects and initiatives of the Founder.
Act as a liason or gatekeeper between other departments.
Ability to make good decisions quickly on behalf of the executive if they are not available.
Extremely detail-oriented and organized while working with a fast-paced team, often under pressure.
Ability to handle confidential information with discretion and professionalism.
Must have great interpersonal skills and the ability to interact with employees of all levels.
Excellent communication skills, both written and verbal.
You must be willing to self-learn and execute or outsource any tasks from the following areas: photography, content creation & ideation, shopify, SEO, email marketing, paid ads (google, meta, etc), graphic design, packaging, public relations, KOL management, tiktok shop, tiktok live, live selling, etc.
You must be ambitious, committed, driven, self motivated, hungry to learn, and can execute with minimal to no supervision.

What you’ll be doing:

Respond immediately to the Founder at anytime to ensure timely acknowledgement and completion of tasks (within reason, syempre).
Help lead and initiate new business processes throughout the organization.
Proactively escalate and resolve potential issues by calling them to the attention of key teammates and identifying potential solutions.
Represents the Founder in meetings, by email, and phone calls with internal and external stakeholders.
Supports the Founder in meetings by taking notes and assuming responsibility for completion of action items.
Acts as the liaison between the Founder and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.
Creates and maintains systems and processes to streamline operations.
Establishes standards and procedures for hiring and managing the office staff and personnel for the Founder.
Researches and recommends new and revised policies and strategies.
Determine key performance indicators and how to measure team performance.
Build connections across all key teammates of the organization.
Analyze and report performance based on strategies and business goals and recommend areas needing improvement.
Review, design, and execute improvements to organizational structure; find knowledge and skills gaps and help address them.
Improve current processes and optimize organizational procedures for efficiency and productivity.
Assist and communicate with teammates in decision-making, program management, and initiative implementation.
Oversee daily operations in collaboration with leads and teammates.
Again, you must be willing to do the dirty work no matter how difficult or do things that others may perceive as below them (no excuses mindset).

Are you the perfect fit? (pun intended)

Are you self-motivated with high standards?
Always looking for a better way of doing things?
Passionate about creating a positive impact?
Strong appetite for learning and eagerness to contribute?
Looking for a challenge and hungry to take ownership and responsibility?

Are you up for the challenge? Then let’s talk sneakers!

Learn more about us, to see if you're a great match with Shoenami!
If you think we're compatible, send your resume and cover letter to careers@shoenami.com.ph with the subject “I'm ALWAYS the hardest worker in the room and I'm STARVING to learn!”
In the body of the email, tell us 2 things:

First: What did you hate the most about your previous school or company?
Second: What's the biggest problem you've faced and how did you solve it? (keep your story brief yet entertaining)
Second: There is also 1 thing wrong with our about us or careers page, tell us what that single error is in 1-2 sentences (OPTIONAL).

NOTE: We took time to carefully create this job posting, please also take time to craft your application. We appreciate your time and effort and we're ecstatic to work with you. Thanks again, Sneaker-Friend! :)