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Sneaker Sales Specialist

Last updated on April 10, 2024 by Luigi P.

Editor's Note: Apple CEO, Tim Cook, said that it is important to hire people with a diverse range of perspectives. He mentioned to look for "wicked smart people who have a point of view and want to debate that point of view...People that want to make things better." Shoenami is looking for those people and if you think this is you then read on, sneaker-friend! :) 

We're Hiring 2 x Sneaker Sales Specialist:

A sneaker sales specialist's job is to sell our sneakers (duh) by understanding our Sneaker-Friends needs and solving their problems. This is done by knowing what you're selling, listening and not interrupting, consistent follow-ups at the right time, and being honest and staying positive.

Our sneaker sales specialists are not deceitful, dishonest, and overly aggressive. They do not make unrealistic promises, argue & interrupt, and overly pressure and rush our Sneaker-Friends.

Why Work Here:

  • LEARN: Working in Shoenami means you are an important member of a small ~10 person team. The unique way in which you approach and solve a problem will definitely be noticed. While you do that, the process of learning will be enhanced too. A startup has fewer people so everybody’s role is important.
  • OWNERSHIP: You'll have the freedom to do your work with no micromanagement. As the late Steve Jobs has said: "It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do."
  • INNOVATION: At an established company, you most likely have an employee handbook that outlines the policies and procedures for a given scenario. At Shoenami, team members are creating these policies and procedures. This gives you more freedom to experiment with new processes and templates to see what works best.
  • VALUE: Shoenami thrives off of new ideas and ways of thinking through problems. Additionally, there are few teammates to make suggestions. This means that your input is valuable and sometimes necessary for the growth of the business.

What our previous/current teammates say about us:

  • "I’ve mentioned several times that I am beyond grateful to be working for Shoenami. One of the reasons for this is that I do feel valued and recognized in the company. I don’t think every employee is lucky enough to be able to put their personal life out there when needed because not all employers value it over their job. It also means a lot that I feel like I’ve gained Shoenami’s trust and am able to express my ideas and opinions on certain matters.from Kristine F. (Current Sneaker Sales Specialist)
  • "Every time, I browse the Shoenami website, I feel happy that my hard work has paid off. This also reflects the trust of the company beyond my work, as well as my growth in my position. Also, the compliments help my motivation grow further." from Daniella P. (Former Admin Assistant)
  • "I once told myself to look for a better opportunity after spending some time here, but until now, I can't seem to let go. I learned to love Shoenami, and I hope to be part of the growth and expansion it can reach. I am proud to be part of such a talented, friendly, & driven team. Cheers for more footprints!!from Kate Y. (Current HR & Admin Team Lead)
  • “If you ever get lucky enough to be hiring people, make sure you're hiring people that not only you can teach, but make sure you're hiring people who are also going to teach you things.” from Jeff Bezos (Former Amazon CEO)
  • "One aspect I like about Shoenami is the opportunity to have my voice heard directly by the founder, this enables me to contribute valuable ideas" from Thea P. (Current CSR & Warehouse Supervisor)

You'll be a great fit if:

  • You are positive, humble, and open to continuous learning
  • You have excellent written and oral English communication skills (use of highfalutin words and confusing corporate jargon are not required)
  • Own computer/laptop and quiet place to work with stable internet
  • You have lists for everything and you can't stand procrastinating
  • You're patient, calm, and cool as a cucumber (even if the world is burning) 
  • You're always on-time (you're never late!)
  • You're stable and reliable
  • You love online shopping!

    What you’ll be doing:

    • Attend to a high volume of chat inquiries per shift
    • Generate sales by recommending/offering products (product knowledge)
    • Take orders, calculate charges, and process billing or payments when needed
    • Record details of customer touch points and actions taken
    • Confirm orders and shipping details 
    • Process and keep track of orders and proactively update customers
    • Track returns and exchanges
    • Willing to work in shifts and on nights, weekends, and holidays
    • Your possible shifts are: 7am-4pm / 12pm-9pm / 3pm-12am

      Are you the perfect fit? (pun intended)

      • Are you self-motivated with high standards?
      • Always looking for a better way of doing things?
      • Passionate about creating a positive impact?
      • Strong appetite for learning and eagerness to contribute?
      • Looking for a challenge and hungry to take ownership and responsibility?

      Are you up for the challenge? Then let’s talk sneakers!

      1. Learn more about us here, to see if you're a great match with Shoenami!
      2. If you think we're compatible, send your resume and cover letter to with the subject “I love sneakers and I want to help our Sneaker-Friends find the right sneaker!”
      3. In the body of the email, tell us 2 things:
        • First: What did you hate the most about your previous school or company?
        • Second: There is also 1 thing wrong with this job posting, tell us what that single error is in 1-2 sentences (OPTIONAL).

      NOTE: We took time to carefully create this job posting, please also take time to craft your application. We appreciate your time and effort and we're ecstatic to work with you. Thanks again, sneaker-friend! :)